NPMD Secure Document SMS

SMS opt-in call-to-action proof

This page documents the exact opt-in disclosure used for transactional SMS messages that notify recipients about secure documents requiring review or signature. The program is not used for marketing or promotional messages.

Where the opt-in appears

  1. A clinic user prepares a secure document or consent packet for a patient, attorney, or authorized recipient.
  2. Before SMS delivery is selected, the recipient's mobile number is confirmed and the disclosure below is presented as the SMS consent language for secure document notifications.
  3. The recipient may choose email instead. SMS consent is optional and is not required to receive care, services, or documents.
  4. If SMS is selected, NPMD sends only transactional signing notifications and reminders with STOP and HELP instructions.

Example recipient confirmation

Program details

  • Program name: NPMD Secure Document SMS.
  • Use case: transactional secure document review and e-signature notifications.
  • Message frequency: varies, typically up to 4 messages per document packet.
  • Opt-out: recipients may reply STOP to opt out.
  • Help: recipients may reply HELP for help.
  • Support: care@npmd.com or (818) 533-8393.
  • Carriers are not liable for delayed or undelivered messages.

Policy links

SMS program detailsSMS Privacy PolicySMS Terms