NPMD Patient Care SMS
Appointment and follow-up SMS program
The current SMS carrier registration lists All Seniors Foundation as the brand for NPMD messages. This page describes the appointment and follow-up categories in the patient chart's three-category SMS consent workflow. Signature-request texts have a separate consent choice within the same patient workflow. Clinic consent and carrier campaign coverage must both be established before any category is used. Staff operations alerts and marketing are outside this patient workflow.
How recipients opt in
Clinic staff confirms the current mobile number, presents the shared three-category disclosure below, identifies the patient or authorized representative who consented, and records an affirmative choice for each selected category. Appointment, follow-up, and signature-request controls are independent and off by default. The chart records the staff user, timestamp, phone, category, disclosure version, and staff attestation. SMS is optional and is not required to receive care or services.
Shared chart disclosure presented before staff records consent
NPMD may send the selected transactional text-message categories, including appointment confirmations and reminders, follow-up scheduling reminders, and secure document review or signature requests. Message frequency varies by care event or document packet. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to receive care or services. Appointment and follow-up Privacy Policy: https://www.npmd.app/sms-patient-care-privacy. Terms: https://www.npmd.app/sms-patient-care-terms. Secure document Privacy Policy: https://www.npmd.app/sms-privacy. Terms: https://www.npmd.app/sms-terms.
Representative messages
Messages identify NPMD Clinic, state the limited scheduling purpose, omit clinical details, use a first-party NPMD link, and include STOP and HELP instructions. The visit link opens visit details and directions; appointment texts also give the clinic street address inline.
- NPMD: Appt Thu, Jun 25, 10:00 AM PDT. 16101 Ventura Blvd Ste 300, Encino CA 91436. https://npmd.app/v STOP to opt out; HELP for help.
- NPMD: Reminder Thu, Jun 25, 10:00 AM PDT. 16101 Ventura Blvd Ste 300, Encino CA 91436. https://npmd.app/v STOP to opt out; HELP for help.
- NPMD Clinic: Time to schedule your follow-up. https://npmd.app/v STOP to opt out; HELP for help.
Program disclosures
- Patient workflow: appointment, follow-up, and signature-request choices are separate.
- Uses described here: appointment confirmations, reminders, and staff-confirmed follow-up scheduling outreach.
- Message frequency varies by scheduled visit or follow-up need.
- Message and data rates may apply.
- Reply STOP to opt out. Reply HELP for help.
- Support: care@npmd.com or (818) 533-8393.
- Carriers are not liable for delayed or undelivered messages.