NPMD Patient Care SMS
Appointment and follow-up SMS Privacy Policy
This policy explains how NPMD Clinic uses mobile information and SMS consent for its appointment and follow-up categories within the chart's shared, staff-assisted SMS consent workflow. Signature-request texts have their own category policy and consent choice.
Information and purpose
NPMD may process the recipient's mobile number, category-specific consent, delivery and opt-out status, reply-routing status, and limited technical metadata needed to send, support, secure, and audit appointment and follow-up messages. Routine message content intentionally omits names, diagnoses, treatment details, balances, and case numbers.
No marketing sharing
Mobile information and SMS opt-in data are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Delivery providers process only the information needed to operate the messaging service.
Choices
Reply STOP to opt out or HELP for help. A recipient may also contact NPMD Clinic to change individual categories or use another contact method.